cancellations + returns
unused, unopened items may be returned for a refund (less shipping) within 5 days of receipt. just contact us for a return authorization prior to returning your items. so sorry, but used, open or final sale items cannot be returned.
due to the custom nature of personalized products, these items cannot be returned, so be super sure you love it before you hit that order button! if you need to cancel an order for any reason please let us know within 24 hours of placing your order. we get right to work on your proofs and packing up your order with love, so please let us know if there are any changes asap. (or fees may apply!) for full details, please check out our terms + conditions.